Last updated: 05/07/2025

At Kaamyaa, each product is made-to-order with love, intention, and precision — whether it’s a print-on-demand product or a digital download. Because your purchase is custom-fulfilled by our trusted partners, we follow a clear and fair returns policy designed to protect both you and the integrity of our small business.

Cancellation Policy

Cancellations are allowed only within 4 hours of placing the order. After this window, orders enter production and cannot be canceled.

✅ Eligibility for Returns / Replacements

Return / Replacement Eligibility You may request a return or replacement only under the following conditions:

  • The product received is damaged, defective, misprinted, or incorrect (wrong product, size, or major color variation).
  • You received a product that is significantly different from the product description or preview.

We do not accept returns for:

  • Buyer’s remorse or change of mind.
  • Incorrect size ordered.
  • Digital products (unless the file is corrupted or inaccessible).
  • Minor color differences due to lighting, photography, or screen display — slight variations are natural and not considered defects.
  • Color shifts due to print technology or material texture — check our Instagram product videos for better material reference.

⏱️ Return Request Timeline

  • Please email us at [support@kaamyaa.com] within 24 hours of receiving your order with clear photos and your order ID. Any request made after this period will not be accepted.
  • If your request is made within the 24-hour window and meets our return eligibility criteria, our team will review it for approval.
  • Once approved:
    • If pickup is not available in your area, you must ship the item back to us within 2 days using a trackable courier, in their original Packaging.
    • Once we receive the item, it will be inspected and verified by our team and fulfillment partners.
    • If approved by our partner after quality check, your refund will be issued as store credit (valid for 90 days).
  • To be eligible for a return or exchange, the item must be unused, in its original condition, and with all packaging intact.

Refunds & Exchanges

  • We do not encourage refunds. In most cases, eligible issues will be handled through replacements or store credits.
  • Refunds (as store credit) may be issued only if a replacement is not possible.
  • Cash refunds are not available.
  • Shipping charges , Payment Gateway Charges, website processing fees are non-refundable.
  • The customer must bear return shipping costs in all situations — either by paying directly for shipping or by having the amount deducted from the store credit if pickup is arranged by us. The same policy applies to exchanges.

🌍 Domestic & International Orders

We partner with verified fulfillment suppliers. Returns and replacements are handled by the respective fulfillment center based on your location. All quality checks and resolutions are coordinated in collaboration with these partners.

Refunds

  • Refunds, where applicable, will be issued as store credit, valid for 90 days.
  • No cash refunds unless a product is unavailable and a suitable replacement cannot be provided.

❗ Store Credit Conditions

  • Store credits are valid for future purchases at kaamyaa.com, valid for 90 days.
  • They are non-transferable and non-redeemable for cash

📩 Need Help?

If you’re unsure whether your order qualifies for a return or replacement, reach out to our team at
📧 [support@kaamyaa.com]
We’re here to make it right!